Shipping & Returns

Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at Lead & Steel. Following are the terms and conditions that constitute our Shipping Policy. 

Ammunition Restrictions:

AK: No ammunition shipments.
CA: All orders must ship to an FFL. Please email a copy of the FFL to customerservice@leadandsteel.co BEFORE ordering.
CT: Buyers of ammunition must provide ONE of the following:

  • A permit to carry a pistol or revolver.
  • A permit to sell at retail a pistol or revolver.
  • An eligibility certificate for a pistol or revolver.
  • A long gun eligibility certificate.
  • An ammunition certificate and motor vehicle operator’s license, passport or other valid form of identification issued by the federal government or a state or municipal government that contains such person’s date of birth and photograph.
  • Law Enforcement ID (Local, State, Federal)
  • Military ID

The document must be uploaded during checkout or emailed to customerservice@leadandsteel.co BEFORE ordering.

DC: No ammunition shipments.
HI: No ammunition shipments.
IL: Buyers of ammunition need to provide ONE of the following:

  • FOID and IL drivers license/ID
  • Concealed carry license and IL drivers license/ID
  • Law Enforcement purchase order (Local, State, Federal)
  • Military purchase order

The document must be uploaded during checkout or emailed to customerservice@leadandsteel.co BEFORE ordering.

MA: No ammunition shipments.
NJ: Buyers of handgun or hollowpoint ammunition need to provide ONE of the following:

  • NJ firearm purchaser ID
  • Handgun purchase permit
  • Handgun carry permit
  • Law Enforcement ID (Local, State, Federal)
  • Military ID

The document must be uploaded during checkout or emailed to customerservice@leadandsteel.co BEFORE ordering.

NY: All orders must ship to an FFL. Please email a copy of the FFL to customerservice@leadandsteel.co BEFORE ordering.

As a buyer, you understand that if you attempt to have a restricted product shipped to these jurisdictions without following the above directions, your order will be shipped without ammunition.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur. Please contact us if the postal service loses your order. 

Shipment to APO/FPO addresses

Lead and Steel DOES NOT SHIP to APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Lead and Steel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Lead and Steel is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently do not ship outside the U.S.

Return Policy

Cancellation requests received one hour after order confirmation (and before shipment) will incur a 5% cancellation fee per our payment processor’s terms and conditions.

Regarding returns, we want you to be happy with your purchase.

Lead & Steel is happy to accept returns on items that are new and unused with the original manufacturer’s packaging, or items that are defective, within 14 days of order delivery.

In cases where an item is defective, Lead & Steel is happy to pay for the return shipping after the manufacturer is contacted and an OEM replacement is not authorized.

In cases where the customer decides they no longer want an item, the customer covers the return shipping and a restocking fee of 20% will be applied to the refund, provided the product is new with original packaging.

In order to ensure quick turn-around for your return, we ask you that obtain a Return Merchandise Authorization number (RMA) from us prior to returning the purchase.

To begin the return process please contact us.

Shopping Cart